Privacy policy

Elske Jewellery is the lead data controller in respect of personal data processed under this policy.  Elske Jewellery registered address is  20 Load Street, Bewdley, Worcestershire DY12 2AE. 

This policy applies to any personal information provided by you through our Elske Jewellery website or through any interactions with us through our Bewdley store.

Elske Jewellery is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR).  This policy details how we collect, use, store and disclose your personal information. 

Elske Jewellery collects personal information about you when you purchase from our website or contact us directly in store, via email or telephone to place an order or to request information. Elske Jewellery collects the following types of personal information about you:

• Forename and surname
• Contact data - E-mail address, telephone number, address, delivery name and address
• Transaction data - details of the Elske Jewellery products that you have purchased from us and information about whether or not payment has been made
• Marketing and communications data such as your preferences in receiving marketing from us and your communication preferences

Elske Jewellery uses personal information about you:

• to identify who you are when you contact us
• to provide you with the Elske Jewellery item(s) you have ordered
• to ensure payment for Elske Jewellery item(s) purchased
• to understand what Elske Jewellery item(s) you may be interested in
• to contact you regarding your Elske Jewellery order and to answer your general enquiries
• to resolve complaints or issues you may have with an Elske Jewellery item(s) 
• to send you marketing information about Elske Jewellery that you may be interested in
• to invite you to Elske Jewellery store events that you may be interested in

Your data will only be used within Elske Jewellery.  We never pass on, sell or swap data for marketing purposes to third parties outside of Elske Jewellery

You have the following rights in connection with your personal information processed by the company

• ACCESS - you can request access to your personal information processed by the company
• OBJECT - you have the right to object to our processing of your personal information for direct marketing purposes
• RECTIFICATION - you can request rectification of any incorrect personal data held about you
• ERASURE - you can request erasure of any personal data where the processing is not necessary for the purposes of the contract between us

If you have any queries or requests in relation to our policies or your rights you can email us at info@elskejewellery.co.uk.

From time to time we may need to update our Privacy Policy in order to comply with relevant legislation.  Please check back frequently to see any updates or changes to our Privacy Policy